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Latest Blog Entries

08Apr

4 Customer Service Skills Every Employee Should Master

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Many companies have formal programs in place to train Customer Service Representatives (CSRs) to interact with customers…but does that go far enough?  We’ve often heard the... Read More →

What’s New:

Barb Hendrickson will be presenting a session on “Storytelling and Non-Profits” at the Felician Services conference in June.

 

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